How much can I save in a Family Regular Saver Account?
Anything from £1 to £250 a month.
What are the conditions for the bonus payment for the Family Regular Saver Account?
You’ll be paid a bonus on each anniversary of opening your account, as long as you have made 12 consecutive monthly payments in the account and not more than one withdrawal from it during that year. If the account is closed at any time other than on the anniversary date of account opening, no bonus or part bonus will be paid for that year.
Do I become a member of N&P when I open a Family Regular Saver Account?
Yes you do.
This is a share account, which makes you a member of N&P. This means you can join N&P's general meetings and you have a vote on what's decided in them.
Can I open a Joint Account?
Only one Family Regular Saver account can be opened per customer, so you can hold either a joint or sole account but not both.
When will my account start earning interest?
Cheques paid into an account paying a variable rate of interest will earn interest from the second working day after the day we receive them. Cheques paid into an account paying a fixed rate of interest will earn interest from the day we receive them.
Money paid into your account in cash or by Bankers’ Automated Credit will earn interest from the day we receive it. Interest is then paid for each full day your money is invested, and will be added to your account in January each year (unless otherwise stated).
Your money will earn interest up to, but excluding, the day you withdraw it.
What are the rules on withdrawals?
You can take money out of your account at any time without notice or losing interest.
Can I move money between my accounts online?
Yes you can.
Just remember that any transfer will be subject to the withdrawal terms of the account you're taking money from.
Now and again, when carrying out online maintenance, we may have to suspend certain facilities temporarily, so if you find our online service unavailable, please be patient, and do try again later.
Can I be certain that online banking is absolutely secure?
You can with N&P.
Our online system is extremely robust. It is constantly checked by both internal and external experts. Advanced encryption technology scrambles all sensitive data to provide total confidentiality.
You are given a unique customer number and a 10-character password. When you use the service for the first time you might want to change this password for one that's more easily remembered - but don't write it down or make it too obvious, so that someone else could guess it.
Can I manage my account online?
Yes you can, subject to you being 16 years old or over.
Online you are able to:
- View up-to-the-minute balances on all your N&P savings and current accounts whenever you like.
- Check all payments and withdrawals on your account.
- Set up and cancel payments.
- Transfer funds between your N&P accounts.
- Send and receive secure email messages about your account.
To manage your account online you'll need to register for our online banking facility, just download an application form, fill it in, and send it to:
Norwich and Peterborough Building Society
Online Banking Applications
Peterborough Business Park
Lynch Wood
Peterborough
PE2 6WZ
The maximum amount you can withdraw online is £10,000 per day.
Is N&P a member of the Financial Services Compensation Scheme?
What if I'm unhappy with the terms of my account?
Just tell us.
We make it our aim to do the best we can for all our customers. If within 14 day's (7 day's for all Fixed Rate Bond products) you decide that this account is not for you, we will be happy to transfer your money to another N&P account.
Or if you prefer, we will return your money to you without any charge being made, or notice being required.