Norwich and Peterborough Building Society

As soon as you can.

You must pay in at least £1 to open your Family Young Saver Account within 30 days of the date of your application being accepted.

It's up to you.

You can do it in any branch or you can pay in cheques by sending them to:

Norwich and Peterborough Building Society
Postal Investments Unit
FREEPOST PE 104
Peterborough
PE2 6BR

When you pay a cheque into your account, don't make the cheque out simply to N&P. You should include details about the account or the person you're paying the money to. It's also important to draw a line through the unused space on the cheque so that extra information or numbers can't be added afterwards.

You can also arrange a standing order with your bank or building society for regular payments to be made into your Family Young Saver Account, or you can transfer money into your Family Young Saver Account at any time. Just quote your Family Young Saver Account number and sort code.

Yes you do.

The Family Young Saver Account is a share account, which makes you a member of N&P. This means you can join N&P's general meetings and you have a vote on what's decided in them.

Yes you can.

The Family Young Saver Account is available in single or joint names (and on a trustee basis).

Cheques paid into an account paying a variable rate of interest will earn interest from the second working day after the day we receive them. Cheques paid into an account paying a fixed rate of interest will earn interest from the day we receive them.

Money paid into your account in cash or by Bankers’ Automated Credit will earn interest from the day we receive it. Interest is then paid for each full day your money is invested, and will be added to your account in January each year (unless otherwise stated).

Your money will earn interest up to, but excluding, the day you withdraw it.

You can take money out of your account at any time without notice or losing interest.

Yes you can.

Just remember that any transfer will be subject to the withdrawal terms of the account you're taking money from.

Now and again, when carrying out online maintenance, we may have to suspend certain facilities temporarily, so if you find our online service unavailable, please be patient, and do try again later.

You can with N&P.

Our online system is extremely robust. It is constantly checked by both internal and external experts. Advanced encryption technology scrambles all sensitive data to provide total confidentiality.

You are given a unique customer number and a 10-character password. When you use the service for the first time you might want to change this password for one that's more easily remembered - but don't write it down or make it too obvious, so that someone else could guess it.

Yes you can, subject to you being 16 years old or over.

Online you are able to:

• View up-to-the-minute balances on all your N&P savings and current accounts whenever you like.
• Check all payments and withdrawals on your account.
• Set up and cancel payments.
• Transfer funds between your N&P accounts.
• Send and receive secure email messages about your account.

To manage your account online you'll need to register for our online banking facility, just download an application form, fill it in, and send it to:

Norwich and Peterborough Building Society
Online Banking Applications
Peterborough Business Park
Lynch Wood
Peterborough
PE2 6WZ

The maximum amount you can withdraw online is £10,000 per day.

Yes we are.

N&P is a member of the Financial Services Compensation Scheme, meaning that your money is protected to a maximum of £50,000.

Just tell us.

We make it our aim to do the best we can for all our customers. If within 14 day's (7 day's for all Fixed Rate Bond products) you decide that this account is not for you, we will be happy to transfer your money to another N&P account.

Or if you prefer, we will return your money to you without any charge being made, or notice being required.